Tag Archives: Virgin-atlantic

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Virgin Atlantic to provide the first in-flight mobile service in air in Britain


Virgin Atlantic is soaring high with the introduction of its new Upper Class suite on Airbus A330 planes. Raise a toast with Richard Branson-shaped ice cubes to Virgin Atlantic being the the first airline in Britain to offer full mobile access in the air. Earlier we did mention that Upper Class suite is equipped with AeroMobile system that allows passengers to make and receive cell phone calls in flight. But today we have more details to it. Along with making calls, fliers will also be able to access web and send text messages when the service will be available. The A330’s London to New York route will be the first to feature this service followed by other 17 planes on at least ten routes by the year end. And such a high-flying connectivity service will not come at sky-rocketing prices as it will cost the same as normal roaming charges that exist on land.
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Serene service on Virgin’s Upper Class suite

As business travelers on Virgin Atlantic’s First Class take to the skies, service begins in hushed tones as Virgin Atlantic Upper Class Suite flight crew is being trained in the art of whispering. The day-long training session will teach staff how to whisper at the proper decibel level, (between 20 and 30 decibels is ideal), how to speak with the right tone and feeling, and how to intuitively assess a passengers’ needs. The new program is part of the airlines commitment to offer their passengers the most restful travel possible, free from noisy interruptions or intrusions from the crew. Virgin Atlantic owner, Sir Richard Branson, believes that the new conscientious approach to in-flight service will soothe and relax customers, allowing for a restful flight experience.

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